Shipping policy
Effective Date: 29 April 2025
Thank you for shopping with Noorvelle. We are committed to delivering your orders quickly and safely while providing you with a hassle-free shopping experience.
Free Shipping
We are pleased to offer FREE shipping on all orders. There are no additional shipping charges at checkout.
Order Processing
Orders are typically processed within 1 business day after your order is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Delivery usually takes 2–3 business days, depending on your location.
Delivery times may vary during peak seasons, public holidays, or due to unforeseen circumstances beyond our control.
Shipping Coverage
We currently deliver to all serviceable locations within our shipping network. If your area is outside our delivery coverage, our customer support team will contact you regarding your order.
Delayed Deliveries
While we strive to deliver every order on time, occasional delays may occur due to weather conditions, courier issues, public holidays, or other unforeseen events. We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Please ensure that your shipping address and contact information are accurate when placing your order. Noorvelle is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping details provided by the customer.
Contact Us
If you have any questions regarding your shipment or delivery, please contact our customer support noorvelle50@gmail.com . We will be happy to assist you.