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Terms & Conditions

Effective Date: 29 April 2025

Welcome to Noorvelle. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing this website or placing an order with Noorvelle, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products & Pricing

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions and to update product information without prior notice.

Prices displayed on our website are final unless otherwise stated.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion.

  • Limit the quantity of products purchased.

  • Cancel orders if fraudulent or suspicious activity is detected.

If your order is cancelled after payment, any eligible refund or adjustment will be processed according to our policies.

4. Payment

We accept the payment methods displayed during checkout.

By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.

5. Shipping & Delivery

  • We offer FREE shipping on all orders.

  • Delivery usually takes 2–3 business days, depending on your location.

  • Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

6. Returns & Replacements

Our Return & Replacement Policy forms part of these Terms & Conditions.

Please review our Return and refund policy before making a purchase.

7. Order Cancellation

Orders may only be cancelled before they have been processed or dispatched.

Once an order has been shipped, cancellation may no longer be possible.

8. Customer Responsibilities

Customers are responsible for:

  • Providing accurate shipping and contact information.

  • Ensuring someone is available to receive the delivery.

  • Inspecting the product upon delivery and reporting any issues within the applicable replacement period.

9. Intellectual Property

All content on this website—including text, logos, images, graphics, product descriptions, and designs—is the property of Noorvelle and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Noorvelle shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our liability shall not exceed the amount paid by the customer for the relevant order.

11. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

We are committed to protecting your privacy and maintaining the security of your personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes become effective immediately upon publication on our website.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us our customer support noorvelle50@gmail.com 

By using the Noorvelle website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.